Professional Baking Excellence

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Privacy Policy

Effective Date: January 1, 2026

Information We Collect

We collect information you provide directly to us, such as when you place an order, contact us, or subscribe to our newsletter. This may include your name, email address, phone number, delivery address, and payment information.

How We Use Your Information

We use the information we collect to process orders, communicate with you about our services, improve our offerings, and comply with legal obligations. We may also use your information to send you promotional materials if you have opted in to receive them.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share information with trusted service providers who assist us in operating our business, provided they agree to keep this information confidential.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or +1 (602) 284-7163.

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Terms of Service

Effective Date: January 1, 2026

Acceptance of Terms

By using our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Orders and Payment

All orders are subject to acceptance and availability. Prices are subject to change without notice. Payment is required at the time of order unless other arrangements have been made. Custom orders require a 50% deposit.

Cancellation Policy

Standard orders may be cancelled up to 24 hours before pickup/delivery. Custom orders require 48-72 hours notice for cancellation. Deposits for cancelled custom orders may be subject to cancellation fees.

Quality Guarantee

We stand behind the quality of our products. If you are not satisfied with your order, please contact us within 24 hours of pickup/delivery and we will work to resolve the issue.

Limitation of Liability

Our liability is limited to the cost of the product purchased. We are not responsible for any indirect, special, or consequential damages.

Contact Information

For questions about these Terms of Service, contact us at [email protected] or +1 (602) 284-7163.

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Disclaimer

Last Updated: January 1, 2026

Allergen Information

Our products may contain wheat, eggs, milk, soy, tree nuts, and other allergens. Please inform us of any food allergies when placing your order. While we take precautions, we cannot guarantee that our products are free from allergen cross-contamination.

Product Variations

As our products are handcrafted, slight variations in appearance, color, and size may occur. We strive for consistency but celebrate the unique character of artisan baking.

Delivery and Storage

Products should be consumed within recommended timeframes for optimal quality. Proper storage instructions will be provided with your order. We are not responsible for product quality after delivery if storage instructions are not followed.

Special Dietary Requests

While we offer various options including gluten-free and vegan products, we cannot guarantee that these products meet all individual dietary restrictions or medical requirements. Please consult with healthcare providers regarding specific dietary needs.

Weather and External Factors

Extreme weather conditions may affect delivery schedules and product appearance. We will communicate any weather-related delays or modifications to your order.

For specific questions about ingredients or allergens, please contact us at [email protected] or +1 (602) 284-7163.